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Training Dates for your Calendar
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The next Price shall be held on 21 & 22 July 2010.
Venue: Renaissance Personnel Ltd offices.
Start: 0900hrs (Sharp)
Finish: 1700hrs
Requirements
Participants are reminded to wear comfortable track bottoms, t-shirt and trainers.
Hurry, book your place now to avoid dissappointment?
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Digital Call Recording has lead to improved custom
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Our investment in a top-of-the-range digital call recording system is paying off. A recent candidate and customer survey has shown that overall the office staff a far more effective than before. A few candidates have commented that calls are being returned and staff are more friendly and helpful. There has also been improved retention of booking requests from clients.
We will continue to record all inbound and outbound calls for service improvement and office staff evaluation purposes.
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Digital Call Recording has lead to improved custom
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Our investment in a top-of-the-range digital call recording system is paying off. A recent candidate and customer survey has shown that overall the office staff a far more effective than before. A few candidates have commented that calls are being returned and staff are more friendly and helpful. There has also been improved retention of booking requests from clients.
We will continue to record all inbound and outbound calls for service improvement and office staff evaluation purposes.
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New Blood at Renaissance Personnel
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The office team is continuing to grow in response to the needs of the service. We are very delighted with the arrival of a new recruitment consultant- Shelley Grierson at Renaissance Personnel Ltd. She has successfully completed her induction and is now looking forward to putting all her recruitment experiences into use with immediate effect.
Shelley will be responsible for recruiting, selecting and matching the candidates with the client's requirements.
Thank you all in advance for welcoming Shelley and making her worklife worthwhile at Renaissance.
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What do you really think about our services?
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We are very interested in knowing the experience and views of people who use our services, so please do let us know where we need to improve and where we are getting it right. We can only get better.
You can feedback by either of the following methods:
Completing our Satisfaction Questionnaires (these are sent out from our office periodically or you can simply request some more) ,
By phone on 0207 284 9580,
By email: melissa@renaissancepersonnel.co.uk or in writing to:
Melissa Mawadzi
Renaissance Personnel Ltd
5-7 Lower Grounf Floor
Highgate Road
London
NW5 1JY
Any feedback will be taken seriously and we use this to improve the way we plan and deliver our services.
Thank you for taking the time express your views.
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Renaissance International Service
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We are now offering expatriation services for individuals requiring secure escort with trained nurses or experienced carers to any international destination. We can help arrange the whole intenery and ensure that everything goes smoothly. Our clients includes NHS clients, private individuals, embassy personnel and insurance companies. The travel arrangements can be made via private jets or commercial cariers depending on the client's choice.
For more information, please contact dennis@renaissancepersonnel.co.uk
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NVQ Enrollment not affected by national cuts
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Great news, our NVQ enrollment program is not affected by the current cuts. In fact we are taking on more candidates. For more information, please contact our training department.
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Successful Annual Identity Checks
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Over the last few weeks we have been rolling out the annual identity check for all candidates. Only a handful are yet to come along for the checks. Please do not accept any placements from clients until your documents are validated and you are deemed fit to work.
The management at Renaissance would like to thank all the candidates who have cooperated with ID checking exercise. As a company, we remain very committed to protecting the vulnerable service users and as such we must continue to maintain robust recruitment checks.
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Work with clients with Brain Injuries
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We are making significant progress within the brain injury care sector. This is a very specialised area and we are working in partnership with the best providers by providing support staff.
If you are interested in this speciality, please contact our office.
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Renaissance Rated 3 star: Excellent
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Pleased to announce that during our last inspection we were rated Excellent again. This is exciting news. Many thanks to all the Renaissance Personnel staff for remaining compliant and to clients for completing the CQC feedback questionnaires. We will not be complacent. Will continue to do more to keep up with the industry reforms.
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Carer Driver needed urgently
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FEMALE HOMECARE WORKER NEEDED URGENTLY FOR A FEMALE SERVICE USER. Must have a valid UK driving licence. Must have have mental health care experience. Position available immediately subject to meeting all recruitment criteria. TOP PAY RATES. To apply please call Kelly on 020 7284 9580 for more information.
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Qualified Locum Social Workers we need you urgentl
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Pleased to announce that we are now recruiting and supplying Qualified Locum Social Workers. Excellent pay rates and work prospects.
We value word of mouth, please help us spread the word. Thank you.
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Are your Mandatory Training Courses up-to-date?
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Just a quick reminder for you to update your mandatory training updates if you have not already done so otherwise you may not be eligible for work. We have a series of course dates set aside, please contact us.
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Drop-in Sessions
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Pleased to announce that our weekly candidate Drop-in sessions are proving to be very popular.
Why not come in and let us know how you feel and how we can make your working conditions better. Please let us know in advance if you are attending the Friday afternoon Drop in session.
info@renaissancepersonnel.co.uk
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More Clients More Shifts for Everyone!!!!
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We are pleased to announce that Renaissance Personnel Ltd is increasingly becoming a popular preferred supplier with several new clients. To find out what opportunities exists, why not visit our jobs section or contact our recruitment office.
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Online Registration Now Live!!!
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Candidates and Applicants can now register online to become members. The benefits of registering includes, ability to give your availability online, to view the members only section of our website, uploading CVs, quick access to jobs advertised on our site, and a lot more....................
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Breaking News
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Our domiciliary care service is booming. Fancy a week away from the normal day to day routine, you can now enjoy some rewarding time looking after service users in their own homes accross England & Wales. We have live-in and travel care opportunities.
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Incentive for introducing a colleague to Renaissan
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You get an Introducton Bonus when you recommend a colleague to join our agency. There is no limit to the number of recommendations you make. All you need to do is to tell your colleague to qoute ref RBRP and your full name on page 2 of our application form where we ask how the applicant heard about us. Certan conditions apply.
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What we are doing to save the Environment:
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We are pleased to announce that our payroll department has introduced electronic payslips from 1st April 2008. Instead of the usual posted payslips, if you have worked and submitted your timesheets before the Monday 10am deadline, you will receive your payslip via e-mail. Thank you all for cooperating with providing your e-mail addresses. We would like to encourage all candidates to save the payslips on a computer and only to print when necessary. Thank you for helping us to preserve the environment, every little initiative helps.
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Free NVQ Training:
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Yes, we have completely free NVQ 2, 3, & 4 in Health and Social Care. Conditions apply. Pick up the phone and book an appointment with our training department.
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Jobs Section
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The jobs secton of our website has several work opportunites- you could be the person we are looking for! Jobs are posted frequently, so please keep visiting this section and spread the word to your social networks.
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Supervision and Appraisals
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We never underestimate the challenges that agency nurses face. With that in mind, we have devised supervision and appraisal programmes to offer you the opportunity to off load feelings and opinions and also to look at ways enhancing your competences so that you stand out in the work place. It is your responsibility to make sure that you utilise the support systems we have in place. We are not only concerned about your wealth, your health matters to us.
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ID Badges
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Renaissance Personnel Ltd candidates are required to wear the company ID badges with the following details; name, job title, NMC pin if applicable, membership expiration date and signature. ID badges are only issued to fully registered candidates not applicants. If you misplace your ID, please forward 2 clear passport size photos for us to re-issue another one which you will be required to sign and collect from our office. Remember our reputation is primarily dependent upon your level of professionalism and the quality of the services we provide to our clients, so be presentable and identifiable.
You may be turned away forma shift by some clients if you do not have a valid candidate ID.
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Training & Development Opportunities
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You will be interested to know that our exclusive, high level, in-house training courses will continue throughout 2009. Some of our popular courses include; the reputable and highly recommended Support Workers’ Training, P.R.I.C.E. Training (Protecting Rights in a Care Environment) and a lot more, including all the mandatory courses. All courses are taught by clinically and accademically well experienced tutors. Candidates are encouraged to attend the relevant courses in order to validate their membership with us. Our Training Coordinators are happy to discuss your individualised training requirements. More is being done on Training and Development to ensure that we place trained candidates only. We are so excited that our new premises offers us an excellent training venue. Behind the scenes, we are working hard at becoming an accredited NVQ Training Centre for Health and Social Care Courses.
If you feel there is a subject/area of training that would be useful, please do let us know. We are always keen to provide tailor-made training for the benefit of you all and utimately the service-users. Your ideas are always welcome. (send them to info@renaissancepersonnel.co.uk)
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